Owning and soaking in a hot tub is one of life’s great pleasures and a spa is a critical tool for many people who seek relief from medical conditions or the stress of everyday life.

After logging hundreds of support cases over the years, we have found an overwhelming correlation between these 12 symptoms and the presence of cloudy water, gunk, pipe build-up and reduced jet performance.  How does your hot tub stack up?

 

CRITICAL: OUSTER REQUIRED
VERY HIGH LIKELIHOOD OF INANIMATE CONTAMINANTS IN HOT TUB

We highly recommend you complete a purge, drain spa and refill with fresh water if you experience ANY of these symptoms before using your hot tub again.

• Do you see black, gray or white flakes in the water or build-up on the filters?
• Is there a noticeable odor? This may be either rotten egg or chlorine smell.

• Is your hot tub water cloudy on a regular basis?

• Does your skin itch after you exit hot tub?

TREATMENT OPTIONS

IMMEDIATE SOLUTION		LONG-TERM SOLUTION
	-Choose-

         

RECOMMENDED: OUSTER TREATMENT
INANIMATE CONTAMINANTS LIKELY IN HOT TUB

These risk factors are more challenging to diagnose. We have seen many hot tubs that are several years old that are in terrific shape. The age of the spa alone is not a reason to Ouster your spa. In most cases, we find hot tubs with any one symptom can usually be addressed with preventative measures and will not require a complete purge.  However, If you find your hot tub is experiencing two or more symptoms simultaneously, we recommend you schedule a purge at your next maintenance interval to maintain healthy, clear water quality and optimum jet performance.

• Is your hot tub older than 1-year?

• Are you buying chemicals more frequently or using more chemicals on a weekly basis to maintain good water chemistry?

• Has it been at least the last 3-months since you last drained your hot tub?

• Has your hot tub ever been “purged” since you purchased?

CLEANSE HOT TUB			WEEKLY TREATMENT

         

NO ACTION NEEDED: KEEP WATCHFUL EYE
NO TREATMENT NEEDED. MONITOR WATER FOR CHANGES

Assuming you monitor your chemicals on a regular basis and conduct routine maintenance such as draining your spa and changing filters periodically, a purge is likely premature.  However be mindful of any changes in the quality or appearance of the spa water.

•  Higher bather load.  Is the hot tub used more than 5 times per month?

• Are you using a hot tub that was purchased ‘used’ from an individual or dealer?

• Is your hot tub used at a vacation rental, parties or placed in an environment where guests are likely not to shower prior to entering hot tub? 

 

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